Cancellation Policy for AfriMart International Travel & Tours
Cancellation by Customer:
- Cancellations made 31 days or more before the tour departure date will be eligible for a full refund.
- Cancellations made between 16 and 30 days before the tour departure date will be subject to a 25% cancellation fee.
- Cancellations made within 15 days of the tour departure date will not be eligible for a refund.
Cancellation by AfriMart International Travel & Tours:
- In the unlikely event that AfriMart International Travel & Tours needs to cancel a tour, customers will receive a full refund.
- AfriMart International Travel & Tours reserves the right to cancel a tour due to unforeseen circumstances, such as weather conditions, natural disasters, or insufficient bookings. In such cases, customers will be notified as early as possible.
Refund Policy:
Refund Process:
- Refunds will be processed within 3 business days of receiving a valid cancellation request.
- All refunds will be made in the original form of payment.
Non-Refundable Services:
- Certain services or fees, such as non-refundable deposits, are non-refundable under any circumstances.
Changes to Itinerary:
- AfriMart International Travel & Tours reserves the right to make changes to the itinerary or accommodations if necessary. In such cases, customers will be informed promptly, and alternative arrangements will be made.
Note: It is important for customers to carefully read and understand the cancellation and refund policy before booking a tour. The terms may vary depending on the specific tour package and are subject to change at the discretion of AfriMart International Travel & Tours.
